Join Us

We empower our talented, international workforce to flourish in a vibrant atmosphere where the work is challenging, communication is free flowing and everyone is willing to learn from each other.

 

We are committed to helping our employees grow, professionally and personally. We aim to provide our talent with a strong career path.

 

At Infectious Media, we regularly consult with our staff, to give them the benefits that they want. These include:

  • The ability to take off up to 30 days a year, through a combination of our generous holiday allowance and our holiday purchase scheme.
  • Flexible working to allow you to work in a way that suits your lifestyle
  • A competitive annual bonus linked to personal and team performance.
  • A helping hand with your health and fitness, via our subsidised gym membership, cycle to work scheme and health cash plan.
  • Free Monday lunch and contributions toward out-of-work cultural and sporting events, organised by our Fun Squad.
  • Fresh fruit and regular treats on tap around our office space.
  • Enhanced maternity and paternity leave for all those parents out there.
  • Charity leave and contributions from the company toward your fundraising efforts.
  • A highly consultative working culture, which allows you to share your ideas via our Employee Forum.

Infectious Media are very proud to have been awarded a star rating by employee engagement specialists
Best Companies for 2017

Best Company to Work for Infectious Media

Career Pathways

Our Infectious Media ‘Pathways’ series of interviews aims to highlight the career options available within the business. In our first interview, Rosie Shimell, Head of People, speaks to Rachael Morris, about how she became Infectious Media’s Optimisation & Insight Director.

Current Opportunities

  • DevOps Engineer
    London

    Infectious Media are looking for a competent DevOps Engineer in order to maintain, develop and enhance our robust system cloud based infrastructure that supports a high throughput, low latency application. The role also involves maintaining and improving our existing cloud infrastructure to ensure all our productions systems are robust and can service a growing number of clients in this fast moving company. Managing data forms the backbone of the role (the infrastructure needing to support the ingestion and processing of 2Tb of data a day) and the development and implementation of smart solutions for the analysing and the deriving of benefit from this data is something that is a regular challenge.


    Key Responsibilities:

    • Work closely with our Engineering team to maintain and extend our Google Cloud Engine cloud based infrastructure to a robust, scalable and fault tolerant platform for our data warehouse and business intelligence systems
    • Ensure best practice tools and technologies are used to maximize uptime and recovery from downtime
    • Help design and implement new infrastructure to deal with the optimisation of real time bidding (RTB), with a focus on supporting the Data Science team by providing them with an environment to test their latest algorithms
    • Enhance our data warehouse and ETL systems to handle the processing of more data more frequently, specifically to improve data analysis and optimisation
    • Support the infrastructure during periods of downtime, both by reducing the number of occurrences of downtime, and by reducing the time taken to resolve issues, as well as ensuring adequate team support during holiday periods
    • Maintain the bleeding edge mentality at the company by attending relevant conferences to ensure we are using the latest technologies
    • Consult on and implement the company’s cloud infrastructure strategy over the next few years

     

    Requirements:

    • Excellent grounding in standard UNIX / Linux system administration skills, including different Linux types, kernel optimisation, networking and security
    • Excellent understanding of cloud concepts and technologies, including virtualisation, elastic scaling and performance / redundancy features
    • Extensive experience with a cloud based platform, ideally Google Cloud Engine, but any other major provider (e.g. Amazon Web Services, Rackspace) will be considered
    • Experience with Data Warehousing systems, ideally Google BigQuery but other major systems (e.g. Amazon Redshift, Greenplum, Vertica, Vectorwise) will be considered
    • Excellent experience with running infrastructures via code (using e.g. Ansible, Supervisor, Chef, Puppet or similar)
    • Understanding of ETL concepts, including how to ensure ETL process can be transferred between different DBMSs as needs change
    • Knowledge of the different types of cloud service, IaaS, SaaS and PaaS and when to use each one depending on need
    • Some experience of Hadoop and / or NoSQL systems such as MongoDB is a plus
    • Ability to program complex scripts for automating processes
    • Ability to comprehend the bigger picture and work closely with developers to architect infrastructure using multiple different technologies to ensure future scale, security and redundancy
    • Any knowledge of Ruby, Go and Python specifically around deployment requirements on Linux is a bonus
    • Start-up mindset. This is a fast moving environment.
    • Computer Science (or similar such as Maths with Computer Science) degree plus 1 year’s industry experience in a devops, cloud system administrator, system administrator, system developer or similar technical role OR 3 years’ industry experience in a devops, cloud system administrator, system administrator, system developer or similar technical role
    • Adept in the use of data, media, tracking and creative capabilities/limitations across all channels
    • Highly numerical and analytical
    • Working in the programmatic space
    • A confident and experienced presenter


  • Business Director
    London

    We are looking for a commercially savvy strategic thinker, focused on achieving the big picture for clients, the team and the company.


    Technical:

    • Comfortable around and proficient in the use of real-time advertising platforms
    • Visionary about the application of new products/technology for clients
    • Adept in the use of data, media and creative capabilities across all channels

     
    Business development:

    • Develop overall client strategy against wider marketing and business objectives
    • Be seen as a trusted advisor to clients on all aspects of intelligent online display. Shape client requirements. Provide inputs and thought leadership. Consult with them on how to best achieve and exceed their objectives
    • Grow new business from existing clients spotting the opportunity to develop new and creative ways to add value.
    • Ensure robust financial management. Produce and monitor accurate spend and performance forecasting across all account teams
    • Develop an extensive network within your client base to cement long term relationships.
    • Identify and resolve issues before they become critical
    • Work alongside sales to contribute to the pitch process including allocating team resources and strategic inputs
    • Continuously develop your knowledge and market understanding

     
    People management:

    • Team resource planning
    • Recruitment and retention of a best in class client services team.
    • Motivate, inspire and lead your team, fostering a culture of accountability and solution provision
    • Identify and nurture talent within the team
    • Manage the overall team development and learning. Seeking opportunities to mentor and coach, as well as recommend formal training programmes
    • Quickly identify and address people problems or issues within your team, escalating to the Client Services Director, if appropriate
    • Conduct half yearly assessments for direct reports and support managers as they conduct team assessments
    • Appropriately use of the company’s senior management to ensure strong client relationships
    • Effective delegation and escalation
    • Setting an example and adhering to the company values and principles
    • Develop strong relationships with all colleagues based on good communications and collaboration

     
    Company:

    • Be commercially minded at all times
    • Slow to criticise, fast to praise
    • Share learnings from all projects with the wider Client Services team
    • Constantly seek ways to improve internal processes
    • Deputise for the Client Service Director when required
    • A good ambassador for the company
    • Actively network within the industry

     
    Candidate Background:

    • At least 8 years’ experience working within the media industry, with extensive digital or programmatic experience.
    • Have an impressive track record of winning new business through pitches and organic growth of existing business
    • Have proven track record of managing and building sizeable client accounts.
    • Have good knowledge of our competitors and their position in the market
    • Have experience of pro-actively managing and developing a strong account team.
    • Highly numerical and analytical
    • Comfortable and interested in technology

     
    Desirable Qualities:

    • Positive
    • Curious
    • Flexible
    • Calm
    • Driven
    • Results orientated
    • Humble
    • Lead by example
    • Comfortable sharing knowledge
    • Entrepreneurial thinking


  • Ad Ops Executive
    London

    The Advertising Operations Executive is responsible for the technical implementation, troubleshooting and quality assurance of client advertising assets. This will involve working directly with both, clients and advertising platforms to diagnose problems and provide feedback to improve future campaigns. The Advertising Operations Executive will also be responsible for providing training and assigning work to satellite teams.


    Technical Responsibilities
    • To understand the features and limitations of the ad servers/platforms that Infectious Media partner with.
    • To be able to apply internal ad server best practices to client platforms.
    • Monitor the implementation of brand safety solutions to ensure best practice is maintained.
    • Provide advice to internal teams on pixel implementations.
    • Work with the optimisation team to ensure creatives are set up in line with optimisation requirements.
    • Troubleshoot setup/implementation issues.

     
    Teamwork

    • Develop good working relationships with colleagues based on good communication and collaboration.
    • Provide regular and accurate feedback on task execution to stakeholders across the company.
    • Provide training to satellite teams and schedule work in accordance with internal deadlines.
    • Work closely with the wider operations team to implement new time saving processes and platform features.

     
    Company Responsibilities

    • Take responsibility for the jobs the Ad Ops Team and I are delegated.
    • Escalating technical issues to the technical team and assisting in coordinating all relevant resources when troubleshooting issues.
    • Maintaining good communication links between Ad Ops and the Account Teams, ensuring accurate and relevant information is relayed back to the client.
    • Understand the company ethos and contribute both personally and professionally.
    • Helping to ensure the Ad Ops Team is in-sync with the company’s ambitions.

     
    The desirable candidate should be:

    • Technical understanding
    • A good communicator
    • Interest in marketing and business development
    • A recent graduate or an individual looking for a career change.
    • Accurate
    • Responsible
    • Good listener
    • Helpful
    • Diligent
    • Flexible
    • Calm
    • Curious
    • Ambitious


  • Account Director
    London

    The Client Services team is the main interface between our clients and the rest of the business. We are looking for an Account Director to support the team by creating innovative yet workable programmatic strategies for your clients and securing key resource across the business to deliver them on time, on budget, on plan. You will also lead a dedicated team of account management professionals and be responsible for their personal and professional development.


    Duties:

    • Lead a team of account managers and execs to plan and deliver outstanding campaigns for your clients
    • Be the ‘internal client’ –  Ask questions and challenge the teams and status quo in order to be confident we are delivering the very best work
    • Build strong relationships with senior clients based on mutual trust and respect and a consistently high standard in all client facing activities
    • Identify and resolve potential issues and blockages before they become critical
    • Drive forward the client strategy and be accountable for the delivery of it
    • Be seen as a trusted advisor to clients on all aspects of Programmatic media buying within the broader (digital) marketing context
    • Set client expectations and work to ensure we deliver to or above them
    • Ensure timely and accurate delivery of agreed client requirements; reports, calls etc.
    • Identify and nurture talent within your team. Encourage knowledge sharing and personal and professional development, leading by example.
    • Deliver accurate spend and performance forecasting for clients and business
    • Spot the opportunity to pitch to existing clients on new products and platforms and develop the strategy to make it a reality
    • Support the new business team providing strategic direction and resource

    What we’d like from you:

    • Significant and relevant experience within the media industry
    • Proven track record of managing and building sizeable client accounts and relationships
    • Experience of managing and developing a strong team
    • Good understanding of various programmatic advertising platforms
    • An impressive track record of winning new business through pitches and organic growth of existing business

     

    You’ll already be:

    • Adept in the use of data, media, tracking and creative capabilities/limitations across all channels
    • Highly numerical and analytical
    • Working in the programmatic space
    • A confident and experienced presenter

     

     


  • Account Executive
    London

    We are seeking an Account Executive to join our pioneering business specialising in programmatic advertising. This is an excellent opportunity for a smart graduate with good people skills to progress their career within a leading digital business. Situated at the forefront of the online media industry you will be joining an award winning business which delivers efficient, integrated online display advertising across a variety of platforms. Proud to include Shop Direct and John Lewis in our long- term client list this leading business combines pioneering technology with a highly analytical approach to deliver exceptional results and ROI for its clients. Encompassing a variety of disciplines within the client services team you will gain broad commercial experience in ad operations, campaign performance and management (monitoring, reporting and analysis). The basis of the role is about building relationships and understanding clients, acting with their best interests at heart you will act as the go-to-person supporting the Account Manager in the delivery of media campaigns.


    Once up to speed, you will be responsible for the management of campaign performance against forecasts and the measurement and analysis of digital campaign data. Liaising closely with Account Managers and the wider client services team you will understand campaigns, relaying feedback to clients and advising them on how to achieve the best performance. You’ll be charged with identifying additional revenue opportunities for existing clients, creating proposals and presenting on strategy and campaign results.

    Although a graduate / entry level role you will still need to demonstrate the following…

    • A degree education, BSc (Hons) 2.1 or higher.
    • A proven passion for digital media/advertising & technology.
    • Strong people skills, you should be the social type who can interact with people confidently.
    • A natural interest in technology, proficiency with computers and a technical/analytical mind-set.
    • Excellent communication skills.
    • Enjoyment when working as part of a team, a strong social orientation.

     

    This is a unique opportunity that will see you join an organisation that prides itself in delivering high performing advertising solutions for some amazing client names all within a fun, professional and rewarding working environment!

     


  • Marketing Manager
    London

    Infectious Media are looking for a Senior Marketing Executive/Marketing Manager (role dependent on experience) to join our growing international programmatic advertising agency. Reporting directly into the Head of Marketing, you will be at the heart of our digital marketing efforts - both by generating tactics and acting as the conduit to the fulfillment of our marketing plan. This could be a great opportunity for an experienced Marketing Exec looking to take the next step-up, or a Marketing Manager who wants to join a fast-growing digital agency.


    Duties: 
    • To own specific areas of the marketing plan - including, but not limited:
      • Product marketing
      • Digital lead generation
      • Content production
      • To support the sales team to effectively sell the business
    • To plan, deliver and report on the success of these areas
    • To escalate when needed and to delegate effectively
    • To access the need for suppliers, bring them on broad and to manage their work effectively
    • To be an advocate, selling in ideas to stakeholders to get buy in for delivery
    • Keep up-to-date of internal tech and account stories to develop new content ideas
    • To talk to clients, journalists and suppliers on a regular basis to ensure you gain their perspectives and you are an ambassador for the company message
    • To be assertive in the fulfilment of goals
    • Managing suppliers and ensuring delivery meets expectations
    • Managing and delivering events
    • Media relations - Know the media, what they are writing, when and by who
    • Writing marketing copy
    • Social/Digital/Email marketing
    • Managing sales and marketing databases
    • Reporting on sales and marketing activities 
    • Support for sales department
    What we'd like from you:
    • Over two year's experience in a related role
    • Knowledge of the media and tech industry
     


  • Technical Account Manager
    London

    Infectious prides itself on recruiting top notch analytical candidates who are able to use their technical expertise to support the Platform (Technology) and Client Service teams with their day-to-day running. Having a fairly broad range of technical skills is necessary for the Technical Account Manager role, as is the ability to communicate technical concepts and solutions to people of all levels. A good candidate will look to find new ways to improve efficiencies through use of new technologies and hence help the company service the teams more effectively. This management level position provides a suitable candidate with exposure to a huge number of cutting edge technologies used within the different technology departments within the Platform team (e.g. Tech Ops, Engineering, Data Intelligence, Dev Ops and Product Development) and the opportunity to help define the development of Infectious Media’s custom proprietary real-time bidder technology.


    Key Responsibilities:

    • Understanding technical needs and abilities of client and suggesting solutions to increase ad spend and spend efficiency
    • Implement technical solutions for clients, including custom data imports and exports
    • Management of all client technical support issues
    • Liaising with the Client Services team to understand the campaign strategies they use for optimizing campaigns
    • Suggesting improvements to and helping manage the development of in-house tools produced by the Engineering team, including Infectious Media’s real-time bidder
    • Training clients and the Client Service team on new systems and technologies
    • Keeping up to date with the latest technologies in the industry and helping decide which ones Infectious should implement
    • Consulting on and helping define Operations strategy, i.e. building best practice for setting up and optimising campaigns on an ongoing basis
    • Understanding the supply side of the system, ensuring website quality and understanding the technologies available to help with this
    • Working with the Product team to ensure brand safety across the supply side network

     
    Requirements:

    • Excellent understanding of web concepts and technologies, including HTML, JavaScript, adserving methods and cookies.
    • Good understanding of advanced web concepts such as image / JavaScript pixelling, analytics, content distribution and XML.
    • Good understanding of databases and how to query them to get information.
    • General understanding of APIs and how they can be utilised to automate repetitive tasks
    • Experience of programming in an object oriented programming language such as Ruby or Java
    • Ability to understand simple scripts in a language such as PowerShell, bash, VBA or Perl.
    • Excellent problem solver, understanding how to get people to provide the right information when requesting for help and able to provide the solution in a language they understand.
    • The ability to articulate complex technical issues and solutions to be people of all levels.
    • Analytical mind, able to easily interpret data and present results in a concise fashion.
    • Comfortable with talking directly to clients.
    • Start-up mindset. This is a fast moving environment.
    • Computer Science (or similar such as Maths with Computer Science) degree plus 1 year’s industry experience in a technical support, technical account management or similar technical role OR 3 year’s industry experience a technical support, technical account management or similar technical role

     


  • Junior DevOps Engineer
    London

    Our engineering team deals with over 25 billion events a day over multiple data centres across the world. We do this by treating operations as a software engineering problem, automating our infrastructure and environment to reduce manual intervention. You’ll spend your time on the team driving reliability and performance throughout our entire stack, with the authority to make design changes and improve code where you see fit. This entry level position provides a graduate with a great introduction to the different technologies used in a high volume DevOps environment, including Systems management and Application Deployment. The role also provides a good overview of the Real Time Bidding industry and how cutting edge technology is used to power new business ventures.


    You are

    • You’ve used Linux and are comfortable with the command line
    • You know the basics of at least one programming language, we use Python extensively
    • You’re excited about working with large scale production systems which span the globe
    • You’re looking to learn about software engineering best practises, and how they can be used in operations
    • You’re excited about new technologies and how they can be used

    You’ll do

    • Maintain and extend our internal automation, from extending APIs to fixing bugs in scripts
    • Assist in the design and development of new projects with both the development and data teams
    • Help ensure we meet our internal SLOs for services
    • Participate in a light on call rotation with the rest of the team who build our production systems

    What we’d like from you

    • Computer Science (or similar such as Maths with Computer Science) degree. OR 1 year’s industry experience in a DevOps, cloud system administrator, system administrator, system developer or similar technical role

    What we can offer you:

    • Work with cutting edge technologies and contribute to open source projects
    • Exposure to a broad range of technologies
    • Holiday entitlement 25 days per year plus national and bank holidays
    • Other benefits including an annual travelcard loan, subsidised local gym membership, a cycle to work scheme and childcare vouchers, which are all available after successfully completing a probationary period
    • An active social committee that run heavily subsidised events (eg. paintballing, bowling, table football, karaoke) on a regular basis (every other month). We also have company away days that consist of such activities as quad biking, clay pigeon shooting, archery etc. This is in addition to weekly outings to the pub!

    About us

    Infectious Media is an international programmatic agency that partners with global brands to deliver strategic media buying. Created alongside the first ad-­exchange, it has developed ​specialist teams and technology that exist solely to make programmatic work for advertisers. Done right, programmatic is not merely a media buying tactic, it can guide all levels of a brand’s advertising.

    At the heart of what the agency does is Impression Desk, its programmatic agency operating system. This provides the flexibility and customisation advertisers need for data-­driven advertising, something not possible with the off-­the­-shelf technologies. It uses this to deliver measurable advertising that has a real impact on business outcomes.



  • Optimisation Analyst - Japanese speaker
    London

    We are on the look-out for an Optimisation Analyst, who will help us deliver great performing campaigns.


    Technical:

    • Continuously developing your optimisation understanding across all platforms
    • Campaign management, analysis and optimisation to achieve the best possible performance
    • Proficient use of all platforms required for your campaigns

     
    People management:

    • Develop strong relationships with all colleagues based on good communications and collaboration
    • Knowledge sharing with new team members and client management team
    • Deputising for the Senior Optimisation Analyst when required

     
    Company:

    • Being analytical minded
    • Slow to criticise, fast to praise
    • Being a good ambassador

     
    Candidate Background:

    • Numerical
    • Graduate
    • Strong communication skills
    • Interested in technology/advertising
    • Fluent in Japanese 

     
    Desirable Qualities:

    • Diligent
    • Curious
    • Flexible
    • Calm
    • Team-player
    • Driven
    • Results orientated
    • Detail focused


  • Optimisation Analyst
    London

    We are on the look-out for an Optimisation Analyst, who will help us deliver great performing campaigns.


    Technical:

    • Continuously developing your optimisation understanding across all platforms
    • Campaign management, analysis and optimisation to achieve the best possible performance
    • Proficient use of all platforms required for your campaigns

     
    People management:

    • Develop strong relationships with all colleagues based on good communications and collaboration
    • Knowledge sharing with new team members and client management team
    • Deputising for the Senior Optimisation Analyst when required

     
    Company:

    • Being analytical minded
    • Slow to criticise, fast to praise
    • Being a good ambassador

     
    Candidate Background:

    • Numerical
    • Graduate
    • Strong communication skills
    • Interested in technology/advertising

     
    Desirable Qualities:

    • Diligent
    • Curious
    • Flexible
    • Calm
    • Team-player
    • Driven
    • Results orientated
    • Detail focused


  • Account Manager
    Chicago

    We are seeking an Account Manager to join our pioneering business specializing in programmatic advertising. Located in our downtown Chicago office, this is an excellent opportunity for someone seeking to step up from an account coordinator position, or similar, to expand their knowledge in this increasingly important space.


    Situated at the forefront of the online media industry you will be joining an award winning business which delivers efficient, integrated online display, video and mobile advertising across a variety of platforms. Proud to include Expedia and Adidas on our roster as long-term clients, this independent business combines pioneering technology with a highly analytical approach to deliver exceptional results and ROI for its clients.

    Encompassing a variety of disciplines within the client services team you will train and manage an Account Coordinator who reports to you and will be part of the team that bridges the client and delivery of your campaigns. The basis of the role is about building relationships and understanding clients; acting with their best interests at heart you will serve as the go-to-person supporting the Account Director in the delivery of the strategy and campaigns.

    You will be lead annual, quarterly, and monthly media plan development and execution.  You will manage the client’s budget by providing spend forecasts, overseeing monthly billing, and managing IOs. You will work closely with the Optimization team to continually ensure campaigns are pacing properly and being optimized to established KPIs. You will lead weekly and quarterly client reporting by collaborating with the agency’s Analytics and Insights teams. You will own the day to day contact with the client by providing status updates, discussing brand needs, and managing expectations. Liaising closely with the client service as well as wider agency teams, you will seek out solutions that drive the client’s business, improve agency efficiency, and improve campaign performance. You’ll be charged with identifying additional revenue opportunities for existing clients, creating proposals, and presenting on-strategy solutions to help the agency grow.

    Our Account Managers are very important in driving our clients’ strategies forward. As well as your own client responsibilities, you will be expected to work with the other Account Managers to come up with and implement company and client focused initiatives.

    What we'd like from you
    • A 4-year college degree
    • 2+ years of programmatic, digital display or digital planning experience
    • A proven passion for digital media/advertising & technology
    • Strong project management and multitasking skills
    • Strong interpersonal skills with an ability to adapt communication based on others’ knowledge level and personality
    • Proficiency with computers and a technical/analytical mind-set
    • Enjoyment when working collaboratively as part of a diverse team

    This is a unique opportunity to join a rapidly growing organization that prides itself in delivering high performing advertising solutions for some amazing client names all within a fun, professional and rewarding working environment"

     


If you can’t see the right role for you above but are excited about a career at Infectious Media, we always love talking to outstanding new people.

If this is you, send over your CV and we’ll see where we can fit you in.