Our people

Our people drive our success

We come to work each day knowing that we have the ability to truly influence our growing business.

We are a talented, international team who are encouraged to flourish in a vibrant atmosphere where the work is challenging, communication is free flowing and everyone is willing to learn from each other.

If you are interested in being part of the team, click the button below. Otherwise, keep scrolling to see what makes us tick…

Our values

As Roy Disney (the older brother of Walt, and co-founder of Walt Disney) once said, “It’s not hard to make decisions once you know what your values are”. Our core values define how we choose to progress as a company and as individuals.

We are straight talkers

We are open and upfront with our clients and each other.

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We commit

We do what we say we will, and are passionate about doing it.

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We do the right thing

We act fairly and responsibly with each other, our clients, our partners, and the people that receive our advertising.

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We never stand still

There is no blueprint for what we do, so we constantly seek out the new, to deliver for clients and our business.

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We are better as a team

We do great work, but truly brilliant work happens when we bring together our diverse skills in technology, data and media.

Life here is more than work

We are more than just great programmers, marketers, and analysts. Our people are encouraged to seek out the ‘extra-curricular’ stuff too!

At Infectious Media, you’ll find (in decreasing order of activeness)…

  • A lunchtime running club
  • An all-star football team
  • Regular yoga classes and rock climbing
  • Games, film and quiz nights
  • Summer evenings at the cricket
  • Fans of Farringdon’s pub scene
  • Anything else our team can dream up!

Benefits

We commit to your development

Once you’re through the door, we make sure you have everything you need to develop as a colleague, and as a person. We want everyone to benefit from our holistic approach to learning and development, including:

  • An in-depth induction with our IM Academy and on-the-job training
  • Regular Brunch & Learns where we share our knowledge and great work with one another
  • Management training program
  • Mental health awareness and resilience workshops
  • Life skills, such as financial education
  • Ample opportunity to improve your public speaking skills (but that’s up to you!).

The results speak for themselves: we are proud that in 2017, 80% of our staff were promoted within a two year period.

If you want your career to move fast then Infectious Media is definitely the place for you!

Career pathways

In our career pathways series, we feature some of our team’s journey through the business, their development, and their life at Infectious Media.

Jasmine Ong

Jasmine Ong
Senior Campaign Manager

Holly Hosie
Senior Campaign Executive

Marie Turk
Client Partner

Recruitment process

The interview process needn’t be daunting at Infectious Media. Here’s what to expect when you apply for a job with us:

    1. For the roles that require you to know your way around data or spreadsheets, entry level applicants will be asked to complete a short maths test. 
    2. ‘Meet and greet’ interview. This is an opportunity for you to talk through your experience and your career goals. We’ll also take the chance to tell you all about the role and the culture here at Infectious Media. 
    3. Second interview. Here we like to delve down a bit further. All candidates, whether you’re interviewing for an entry level role, or senior position will be given a task. The task will vary depending on the nature of the role – it could be analysing data, presenting your thoughts on the future of advertising, or a technical task.

Increase your chances of success with these key tips:

  • We’re pretty casual over here. So swap that suit and tie for something that more reflects who you are.

  • Research, research, research. What we do isn’t always the most straightforward. Take some time to figure out what our business does, and get some understanding of how it works.

  • Show some passion! Come armed with some questions about the business, the industry and your role within it.
Lucy Hanks

Our Senior Talent Manager, Lucy, is on hand to answer any questions you have throughout the process. Drop her an email at hr@infectiousmedia.com

Current opportunities

If you can’t see the right role for you above but are excited about a career at Infectious Media, we always love talking to outstanding new people. If this is you, send over your CV and we’ll see where we can fit you in. 

Recruiters, please be aware we manage our hiring in-house, and do not work with external partners. Thanks

  • Campaign Manager
    Singapore

    We are currently looking for a Campaign (PPC) Manager to join the team in our office in Singapore and become an integral part of our business unit of passionate and thought leading digital marketers. Reporting to the Account Director, the Paid Search Manager is responsible for the day-to-day running of our client's PPC search marketing campaigns from set-up and reporting to achieving client targets. They will use their extensive knowledge to continually audit and improve search strategies and campaigns, and will work closely with the wider activation team to understand the client goals and results across multiple channels.


    Here's what we'd like you to do: 
    • Develop industry-leading paid search strategies and campaigns for our clients

    • Manage PPC campaigns for APAC international markets against targets

    • Use PPC bid management software to manage PPC campaigns for several markets and ensure that tracking is set up correctly

    • Work with the wider team to create and implement data-led strategies for the international markets that deliver against the marketing plans

    • Provide comprehensive updates on weekly calls and at client quarterly business meeting

    • Ability to build a trusted relationship with the day-to-day search marketing contacts of our enterprise level clients

    • Confidently and clearly communicate your chosen search strategies, optimisation techniques and results to client stakeholders

    • Work with the Account Director and wider Activation team to develop our search offering in line with our company vision, to innovate and establish best practices for the PPC activity across the international markets

    This is what you'll have done already 
    • 2-3 years of Paid Search marketing experience 

    • Experience managing large enterprise client budgets

    • A proven passion for digital media/advertising & technology

    • Desire to expand your trading expertise across PPC and Programmatic Display

    • A self-starter who owns their role and is able to multi-task and prioritize work in a fast-paced environment

    • Great attention to detail

    • Excellent client service approach 

    • A technical/analytical mind-set

    • Enjoys working as part of a team
     


  • Senior Paid Search Executive / Paid Search Manager
    London

    The Activation team is the main interface between our clients and the rest of the business. We are not only responsible for building great relationships with our clients and delivering award winning digital marketing campaigns, we are also accountable for the growth and development of our client’s businesses through our acquisition and branding activities. Whether that involves being first to market with new digital channels, supporting measurement journeys, providing innovative optimisation solutions or educational workshops, we pride ourselves on the strong client partnerships built. We are currently looking for a Senior Paid Search (PPC) Executive / Paid Search Manager to join the team and become an integral part of our business unit of passionate and thought leading digital marketers This role will report directly into a globally recognised client team. The Senior Paid Search Exec is responsible for the day-to-day running of our client's PPC search marketing campaigns from set-up and reporting to achieving client targets. They will work closely with the clients in-house search team to manage market leading search campaigns.


    Here's what we'd like you to do: 

    • Develop, monitor and report on performance and apply ongoing optimisation techniques to drive performance
    • Build and develop efficient search marketing processes and workflows
    • Provide comprehensive updates to the team on weekly calls and at quarterly business meetings
    • Ability to build a trusted relationship with the senior team leads
    • Confidently and clearly communicate your chosen search strategies, optimisation techniques and results to all stakeholders
    Here's what you'll have done already: 

    • 1-3 years of Paid Search marketing experience 
    • Experience across Google, Bing and SA360 bid management platform
    • A degree education
    • Experience of working with Finance and Retail clients preferred
    • Experience managing large enterprise client budgets
    • A proven passion for digital media/advertising & technology
    • Strong people and communication skills
    • Excellent client service approach and ability to multitask with great attention to detail
    • A technical/analytical mind-set
    • Enjoys working as part of a team
    • A can-do mentality and motivational attitude
     


  • Social Media Manager - 12 month contract
    London

    Infectious Media (IM) is a digital media specialist that unburdens marketers from the complexity of digital advertising, giving them the control and transparency needed to create better advertising experiences for customers. It does this by building a team around what clients need, with models ranging from being a full digital media agency to providing in-house consulting on specialist projects. Infectious Media is an award-winning pioneer in programmatic, social and mobile, celebrating its 12th year in 2020, it was one of the first companies to trade on ad exchanges in Europe. We are currently looking for an Social Media Manager to join the team and become an integral part of our business unit, working in close partnership with our client HSBC as an implant for their team. The Social Media Manager (SMM) sits within the paid media team and is responsible for paid social Brand campaign briefing and planning best practice including alignment with the acquisition activities at HSBC. Social channel best practice, audience activation and measurement & reporting will be led by the SMM, whilst liaising with both the HSBC internal teams and Infectious Media for optimal outcomes. Training of other HSBC team members will also form part of the SMM’s role


    Here's what we'd like you to do
     Paid social brand campaign briefing and planning best practice 

    • Work with the IM team to determine how the HSBC multiple tactic-led briefs ladder into an overarching effective paid social strategy/roadmap which aligns with business objectives
    • Establish and implement best practice campaign briefing and planning processes with HSBC campaign managers to ensure they are fit for purpose and adhere to IM timelines and requirements 
    • Oversee briefing to ensure activity is approached in the most effective way, challenging briefs as required before they are sent to IM
    • Ensure HSBC campaign managers are briefing a clear objective for social spend, setting best practice guidelines as required
    • Ensure HSBC campaign managers are clear on what creative assets are required to best meet agreed plans based on buy type
    • Understand and advise on best practice creatives and trends
    • Document asset requirements by platform to ensure content is produced to the latest specs

     

    Alignment with digital acquisition activities
    • Work with social media acquisition manager to ensure a full funnel, holistic approach within the channel
    • Keep sight of brand/performance crossover, audience overlap and hierarchy
    • Leverage acquisition social insights to further develop and inform the brand social strategy and vice versa
    • Keep the digital acquisition team informed on key brand activity to maximise investment and performance outcomes where possible

     

    Social channel best practice 
    • Together with social media acquisition manager, manage direct conversations with various social platforms to ensure effective planning of paid media on the platform as well as determining new developments and upcoming beta opportunities
    • Keep up to date with social industry updates and competitor activity
    • Own the test and learn plan aligned with the overarching social strategy/roadmap with IM and ensure campaigns are being set up to include relevant testing opportunities and are executed in the most effective way for optimal outcomes
    Audience activation
    • Build direct relationships with the HSBC DMP team to maximise data opportunities within the campaigns
    • Liaising with IM, brief the HSBC DMP team on audience build needs
    Measurement and reporting
    • Lead in-flight optimisation between IM & HSBC to maximise outcomes
    • Review how HSBC can leverage the google dashboard for live reporting to ensure campaign managers have access to the info they need and can self-serve more
    • Assist campaign managers where needed in distilling reporting into top-level headlines for senior stakeholders
    • Evolve social media metrics reporting to continuously improve insight and outcomes
    Training
    • Spearhead the HSBC internal training to support campaign managers to become proficient in briefing media and planning media effectively across social channels
    • Educate the campaign managers on the different buy types and objectives across social
    • Upskill the campaign managers on best practice creative (both creating a good asset, and also how many/what type of assets are needed for a campaign)
    This is what you'll have done already
    • A degree education

    • 4+ years of paid social planning and execution experience 

    • A proven passion for digital media/advertising & technology

    • Strong people and communication skills

    • Excellent client service approach and ability to multitask with great attention to detail

    • A technical/analytical mind-set

    • Enjoys working as part of a team

    • A can-do mentality and motivational attitude