Our people

• Provide data-driven, consultative insights and recommendations across multiple global markets for a large health client
• Act as the primary point of contact for various client stakeholders; escalate, track and solve client issues
• Lead monthly, quarterly, and ad hoc client strategy meetings (most meetings are remote)
• Partner with local and global clients to understand their business goals, marketing objectives, and competitive constraints
• Lead your team through data-driven insights development and actionable recommendations to drive maximum client value
• Monitor and manage the team’s day-to-day client communications & deliverables
• Manage a team of Client Delivery Senior Analysts and/or Analysts
• Collaborate closely with more technical Kepler teammates to deliver best-in-class data visualizations and advanced analytics

• 3-6+ years of experience in consulting, digital marketing, or analytics
• Critical thinking skills, curiosity, and enthusiasm for finding solutions to complex client marketing challenges
• Strong analytical skills; must be comfortable with MS Excel, data analysis, and internet technologies. Experience with Google Analytics preferred but not required. Experience with SQL is nice to have but not required.
• Ability to lead day-to-day client relations, and work with management and multifunctional teams to respond to client needs
• Strong ability to create, build and leverage relationships
• Excellent listening, presentation, and written and verbal communication skills
• Effective time management skills; ability to prioritize and meet deadlines

• Be a team player, learning from and supporting your account team colleagues to deliver success for our clients. 

• Manage and own campaigns;  plan them, set them up and make key decisions about how to optimise them to produce the best possible performance.

• Put together a weekly report and summary of the actions you've taken, so the account team can share these with the client, explaining your choices and the impact on the campaign.

• Attend client calls and meetings, providing additional detail and background where needed.

• Be a point of contact for client teams.

• Learn a broad range of skills across multiple channels in the digital advertising ecosystem.

• You will be a recent graduate with a degree in a STEM subject or have up to 1 years’ experience in digital marketing

• You are curious and insightful

• You enjoy solving problems

• Highly numerate and comfortable with data analysis.

• A team player, who can take direction, but also work alone when required to do so.

• A confident communicator who can articulate complex ideas in a simple accessible way.

• Prior knowledge or experience of Google, Facebook or Amazon advertising ecosystem products or technologies is a major bonus.

• Build strong relationships leading to successful partnerships with senior client stakeholders
• Be a trusted advisor to clients across the various aspects of digital marketing and provide educational support as required
• Confidently and clearly communicate your views to challenge the clients and provide compelling recommendations
• Develop longer term digital account plans and quarterly business review documents to drive account growth and development.
• Drive and lead more strategic projects and cross channel planning 
• Identify additional revenue opportunities and produce accompanying proposals which clearly demonstrate your rationale and thinking
• Set and manage client expectations ensuring the team delivers to them 
• Liaise with internal IM support teams (Product, Technology, Strategy & Analytics) to provide solutions for client account development
• Support with the strategy and storytelling for new business pitches 
• Act as the internal client for our product offering to ensure this is fit for purpose and reflects client needs
• Ensure efficient team workflow and identify opportunities to improve this
• Line manage, mentor and train campaign managers and executives to help them develop and grow within the team, producing clear appraisal and personal development objectives 
• Support with generating ideas and implementing wider company and client-focused initiatives

• A degree education
• 6+ years of agency side digital planning and/or operational experience across a minimum of two of the following: programmatic display, video, search or paid social
• A proven passion for digital media/advertising & technology
• Strong people and communication skills
• Fluency in German (as well as English) would be ideal 
• Previous line management experience
• Excellent client service approach and ability to multitask with great attention to detail
• A technical/analytical mind-set
• Enjoys working as part of a team
• A can-do mentality and motivational attitude

• Lead the day to day contact with clients (calls and/or face-to-face) to ensure that campaign management is in line with client expectations, providing feedback and advice on how to achieve the best performance
• Manage the campaign execution and delivery process within the buying platforms, anticipating client needs and planning accordingly
• Hold overall responsibility for campaign performance (brand and/or acquisition) against forecasts, optimising results for continued improvement and providing new ideas and solutions 
• Provide clear and concise insight and analysis of campaign data across the various digital channels and devices (Display, Video, Social, Search, Audio, OOH etc)
• Build relationships with key media partners and technology vendors (e.g. Google / Facebook) to deliver the best service and opportunities for our clients
• Identify additional revenue opportunities and create accompanying proposals
• Train and support campaign executives to develop and grow within the team 
• Work with the other (Senior) Campaign Managers to brainstorm and implement wider company and client focused initiative

• A degree education
• 2+ years of hands-on in platform experience, ideally across a minimum of 2 of the following: programmatic display, video, search and/or paid social
• Digital planning experience (client, agency or DSP side) 
• A proven passion for digital media/advertising & technology
• Fluency in German (plus English) is preferable
• Strong people & communication skills
• Excellent client service approach and ability to multitask with great attention to detail
• A technical/analytical mind-set
• Enjoys working as part of a team

• Be an expert with data visualisation, business intelligence and analytics tools across multiple marketing channels including display, search, email, website among others. 
• Partner with clients to understand their business goals, marketing objectives, and competitive constraints
• Work closely with your manager and other Kepler team members to design optimisations that deliver breakthrough client results
• Monitor campaigns for assigned clients, including all aspects of campaign setup. Measure performance using sophisticated data analysis
• Present custom insights and recommendations across marketing campaigns, competitor analysis or market deepdives.

• Ideally 1-2 years of full-time experience in digital media or marketing
• Strong interest in marketing and client services, ideally in digital media (display, mobile, social and search)
• Ability to “do what it takes” and manage a complex workload that spans program execution, analysis, and client communications
• Strong analytical skills, and comfort with MS Excel, data analysis and internet technologies
• Excellent presentation and communication skills with strong ability to create and build relationships
• Ability to self-manage, juggle multiple priorities, and pay strong attention to details
• Ability to contribute to a fast-paced, entrepreneurial, team-based environment
• SQL experience preferred but not required

The Talent Acquisition and L&D Specialist plays a key role within the HR team. Reporting into the Finance Director, the Talent Acquisition and L&D Specialist owns the coordination of the recruitment process and associated communications planning across our social channels. They also own the management and coordination of the learning and development training and qualification plans for each team across the UK/SG business, working with the department leads to refine and advance these as necessary. As the HR department is a centralised function across the US, UK and SG offices, the Talent Acquisition and L&D Specialist will also have dotted line reporting into US counterparts for additional support. This is a unique opportunity in a fast-paced, data-driven environment to impact internal teams, advance people’s careers, and see your efforts directly drive Kepler’s growth and success.

Recruitment

• Liaise with hiring managers to understand recruitment needs and gain an overview of the key requirements for the role
• Work with the Finance Director to ensure sign off prior to posting of the roles
• Manage the communication of the open roles across the various platforms including the website, LinkedIn and our internal application tracking system, Greenhouse
• Create and manage a UK/SG localised ‘employer brand’ communications plan to promote Kepler (UK/SG) as a great company to work for and to drive interest to the new roles, leveraging various key company initiatives, for example, benefits, career pathways, learning and development, socials etc. Working closely with the marketing team to manage the creation and posting of this content across the social channels
• Carry out candidate head hunting and/or liaise with external recruiters where necessary
• Coordinate each interview stage with the hiring managers and provide day to day oversight over all recruiting operations including, contacting candidates for phone screening and managing candidate interview bookings as well as follow up and feedback
• Oversee the interview process, following the current structure guidelines in place as well as refining these with hiring managers and US counterparts as required
• Organise interview training refresher sessions as required
• Conduct annual market salary reviews and feedback to senior management
• Work closely with US counterparts to align on new initiatives and process improvement

Learning and development

• Liaise with department leads to maintain and enhance the training and qualification guide for each department and role level
• Coordinate associated training sessions based on the above, liaising with US counterparts and department leads regarding content and trainers
• Coordinate the onboarding introduction sessions for all new starters with the relevant department leads
• Manage external training sessions leveraging the available budget allowance
• Coordinate ‘brunch and learn’ sessions for the company, working with the senior members across the business to determine topics and content

• 2+ years experience within recruitment and learning and development management
• An interest in digital media/advertising & technology
• Familiarity with or ability to learn recruiting channels, as well as other technology as needed to manage data and metrics
• Knowledge of leveraging social media to drive interest for role openings
• Exceptional organisational skills and attention to detail to prioritise quickly and own multiple tasks while meeting and/or exceeding expectations
• Demonstrated written, verbal, and interpersonal communication skills to connect with and motivate candidates
• Self starter with a proactive approach and passion for process improvement
• Enjoyment when working as part of a team spanning across multiple markets